Contact Us

If you have questions regarding your appointment time, please call your individual therapist. You can find their extension under the Staff Extensions tab.
If you have a question regarding your account please call our main office and speak with Carrie at ext. 16 or Pat at ext. 14.
Please understand that CrossRoads must follow state and federal laws (HIPPA) regarding client confidentiality. Therefore, if you are a client of any therapist at CrossRoads you must sign a waiver of those rights for your counselor or our support staff to communicate with you by email. The Electronic Communication Release Form is available here, toward the bottom of the page.
Staff Extensions

Office Phone Number: (314) 469-5522
Office Fax Number: (314) 469-5504
Intake Coordinator (314) 498-0186
Office Fax Number: (314) 469-5504
Intake Coordinator (314) 498-0186
Alphabetical Listing of Staff
Clinical Staff
|
Name (Last, First) |
Credentials |
Title |
Extension |
|---|---|---|---|
|
Bauer,Heather |
MAC, PLPC |
|
27 |
|
Brandenstein, Christi |
MAC, LPC |
South City Director |
34 |
|
Burke, Marianne |
MAC, LPC |
|
22 |
|
Chappeau, Joel |
MAC, CIT |
|
26 |
|
Dalbey, Steve |
MAC, PLPC |
|
31 |
|
Gordon, Robert |
PhD, LMFT |
|
11 |
|
Maynor, Peter |
MAC, LPC |
|
19 |
|
Reid, Julie |
MEd, LPC, CTS |
|
15 |
|
Samsel, Doug |
MA, LPC |
Executive Director |
12 |
|
Watson, Ashley Lare |
MAC, LPC |
Associate Director |
13 |
|
Wolfe, Susan |
MAC, LPC |
|
25 |
Support Staff
|
Name (Last, First) |
Credentials |
Title |
Extension |
|---|---|---|---|
|
Donnell, Pat |
BS |
Business Manager |
14 |
|
Harrison, Carrie |
MBA |
Office Manager |
16 |
|
Klotz, David |
MBA |
Director of Development/COO |
29 |
Important Extensions
|
Position |
Assigned To |
Extension |
|---|---|---|
|
Intake Coordinator |
Clients needing help finding a counselor |
(314) 498-0186 |
|
Scheduling |
For Doug Samsel |
28 |
|
Scheduling |
For Bob Gordon |
30 |
Interns
|
Name (Last, First) |
School |
Semester |
Extension |
|---|---|---|---|
|
Frizzell, Chad |
Covenant Theological Seminary |
Internship 2 |
35 |
|
Gambrell, Christy |
Covenant Theological Seminary |
Internship 2 |
32 |
West County
CrossRoads West County
1023 Executive Parkway Drive, Suite 10
St. Louis, MO 63141
1023 Executive Parkway Drive, Suite 10
St. Louis, MO 63141